Still looking for answers? Contact our friendly support team for assistance!

The Arista - Mini

The Arista

Accessoires

Violeva

<p>It may take up to 24&#x2013;48 hours for tracking information to refresh. Contact our support team if the delay persists.</p>

It may take up to 24–48 hours for tracking information to refresh. Contact our support team if the delay persists.

What should I do if my tracking number doesn’t update?

Shipping & Delivery

What is the difference between the Arista and Arista Mini models?

Is the band adjustable?

Size & Fit

What health tracking features does the Arista smartwatch offer?

Can I use the watch to track specific exercises?

Is the Arista smartwatch waterproof?

Can I customize the watch face with my own photos?

Does the smartwatch support multiple time zones?

What is included in the box when I purchase a smartwatch?

Tools & Functions

Can I see notifications from my phone on the watch?

Can I make and receive phone calls on my Arista smartwatch?

Calls & Notifications

Product Specifications

What devices are compatible with the Arista smartwatch?

Can I purchase additional chargers or bands separately?

Is a screen protector available for the Arista?

Can the smartwatch be used without a smartphone?

Product Accessories and Compatibility

In which currency will I be charged?

What payment methods do you accept?

Can I pay in installments?

Are there any current promotions or discounts?

Payments & Discounts

Do you ship internationally?

Does the price include shipping costs?

How do I track my order?

What do I do if my order is marked as delivered but I haven’t received it?

What should I do if my package was delivered to the wrong address?

What do I do if I receive the wrong item in my order?

Do Violeva products come with a warranty?

What does the warranty cover?

How do I initiate a return or exchange?

Returns, Exchanges, and Warranty

How do I pair my Arista smartwatch with my phone?

My watch isn’t connecting to the app. What should I do?

Why is my smartwatch not showing notifications?

How can I customize my watch face?

Why isn’t my watch charging?

Technical Support and Troubleshooting

What should I do if my tracking number doesn’t update?Updated 4 months ago