Violeva logo
The Arista - MiniThe AristaAccessoires
Violeva logo
The Arista - MiniThe AristaAccessoires

All articles
Technical Support and Troubleshooting
All articles

Technical Support and Troubleshooting

How do I pair my Arista smartwatch with my phone?

• Download the companion app from your app store or by scanning the QR code in the instruction manual. • Enable Bluetooth on your phone and open the app. • Follow the pairing instructions in the app to connect your watch.

My watch isn’t connecting to the app. What should I do?

• Ensure Bluetooth is enabled and the watch is powered on. • Restart both the watch and your phone. • Check for any app permissions required in your phone settings. • Contact support if the issue persists.

Why is my smartwatch not showing notifications?

Ensure notification permissions are enabled in your phone settings and that the watch is connected via the app.

How can I customize my watch face?

You can customize your Arista smartwatch face using the companion app, allowing you to choose from over 100 designs or upload your own pictures.

Why isn’t my watch charging?

Ensure the charger is properly aligned and that the contact points are clean. Avoid using incompatible power adapters. If the issue persists, please contact our support team.

Contact