How do I initiate a return or exchange?Updated 3 months ago

Return by mail

Reach out to our customer support team at [email protected] to initiate the return or exchange process with your order number, and the reason for return. They will guide you through the process, including return shipping instructions.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.