Do Violeva products come with a warranty?
Yes, Violeva products include a one-year warranty that covers defects in materials or workmanship from the date of purchase.
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Returns, Exchanges, and Warranty
What does the warranty cover?
The warranty covers defects in materials or workmanship for one year from the date of purchase. It does not cover accidental damage, misuse, or normal wear and tear.
How do I initiate a return or exchange?
Reach out to our customer support team at [email protected] to initiate the return or exchange process with your order number, and the reason for return. They will guide you through the process, including return shipping instructions. Upon receivin